How can dents happen?
Dents can happen from hail damage, golf balls, shopping carts, road debris, tree limbs, door dings and etc.

How Is The Dent Removed?
The process generally starts by cleaning the panel and analyzing the damage. The technician determines how to best access the dent from the backside and what tools will be needed. Every panel is a different challenge and every dent has a preferred access point. The dent is accessed by placing a tool behind a dent through a windowsill, wiring loom, headlight, door panel,etc. The tool(s) are then used to apply just enough pressure to remove the dent without affecting the painted finish. By using metal rods, a skilled technician can methodically massage out the dents. This detailed process is when hand eye coordination is most needed, because the technician cannot see his tool behind the dent. By moving the metal behind the dent and using a reflective light source, a technician can then find his tool to correctly remove the dent with results typically 90-100% true. Now the vehicle is back to its original condition.

What are some of the most popular ways dents happen?
Dents can happen from hail damage, golf balls, shopping carts, road debris, tree limbs and door dings etc.

My vehicle was recently in a hail storm. Can your company fix hail damage using PDR?
Yes. We have performed PDR on hundreds of hail damaged vehicles to the delight of our customers. We have performed hail damage repairs on all makes and models from classics to exotics and every car in between. Furthermore, when you have Dent Prodigy, LLC perform your repairs, you are having individuals with years of collision repair experience working on your vehicle. We take pride in performing the repairs correctly the first time.

What areas do you serve?
We serve Charlotte, NC and its surrounding areas, including Concord, Cornelius, Lake Norman, Fort Mill and Rock Hill.

Will my insurance pay for hail damage?
Yes. Furthermore, in most cases, PDR is the preferred method of repair. With your full coverage policy, the only out-of-pocket expense is your deductible. And, as with all hail damage claims, Dent Prodigy, LLC will assist you any way possible to reduce your inconvenience.

I have never had to file a claim with my insurance, what do I need to do?
First, you will need to contact your insurance agent to file a claim. You will be assigned a claim number. An insurance appraiser/adjuster will contact you and make arrangements to view your damaged vehicle. Next, you can contact Dent Prodigy, LLC to set up an appointment to get your vehicle repaired. Most hail damage repairs take less than a week. However, once we review the adjuster’s estimate, we may find additional damage the adjuster overlooked. We have an excellent working relationship with all major insurance companies and we will communicate directly with the adjuster to resolve any issues that may arise. We promise to care for your car as if it were our own from start to finish. Regardless of what the job calls for, we will strive to put your vehicle back to its pre-accident condition.